FAQs

What are the fees for a ride?

GetAbout is a non-profit organization and does not charge fees for rides. There has been a traditional $3.00 per ride suggested contribution, however.

Is GetAbout a membership organization?

GetAbout is not a membership organization. We offer rides to ant New Canaan resident who does not drive themselves either permanently or due to a temporary condition.

What is GetAbout’s service area?

WE offer rides for any purpose within New Canaan and for medical purposes to our surrounding towns of Stamford, Darien, Norwalk and Wilton. We have just expanded this range to include Ridgefield and Greenwich for COVID shots.

Can the service area be expanded for a larger fee?

No, we are limited to the above service areas.

How are return rides timed?

Our dispatchers will schedule a return ride at the time of booking, so riders are not kept waiting unnecessarily.

What are the rules on non-medical rides?

Non-medical rides must be in New Canaan only.

Are there shared rides?

Pre-pandemic we did try to share rides as much as possible. Rides now are strictly for one passenger and their aide if necessary.