Schedule A Ride

Scheduling a ride with GetAbout New Canaan is easy!

Call our Dispatcher at: 203-972-7433

Have the following information available and ready to share:

  • ​Name and contact information for the passenger and/or care-giver
  • Name of the companion/care-giver if accompanying the passenger
  • Date, day and time requested for pick-up
  • Medical/other appointment time is applicable
  • Exact address for the pick-up
  • Exact address for the destination
  • Special needs if applicable: walker, wheelchair, etc. Individuals in wheelchairs should be accompanied by an aide.
  • Return trip information if needed

Note: If the call goes to our voice-mail, please clearly leave all the information listed above. Someone will confirm receipt by phone as soon as possible.

If you do not receive a confirmation by phone or email within 24 hours of your call, please call again to be sure your ride is scheduled.