Schedule A Ride
Scheduling a ride with GetAbout New Canaan is easy!
Call our Dispatcher at: 203-972-7433
Have the following information available and ready to share:
- Name and contact information for the passenger and/or care-giver
- Name of the companion/care-giver if accompanying the passenger
- Date, day and time requested for pick-up
- Medical/other appointment time is applicable
- Exact address for the pick-up
- Exact address for the destination
- Special needs if applicable: walker, wheelchair, etc. Individuals in wheelchairs should be accompanied by an aide.
- Return trip information if needed
Note: If the call goes to our voice-mail, please clearly leave all the information listed above. Someone will confirm receipt by phone as soon as possible.
If you do not receive a confirmation by phone or email within 24 hours of your call, please call again to be sure your ride is scheduled.