(203) 972-7433

Schedule A Ride

Schedule A Ride

Scheduling a ride with GetAbout New Canaan is easy!

Call our Dispatcher at: 203-972-7433

Have the following information available and ready to share:

  • ​Name and contact information for the passenger and/or care-giver
  • Name of the companion/care-giver if accompanying the passenger
  • Date, day and time requested for pick-up
  • Medical/other appointment time if applicable
  • Exact address for the pick-up
  • Exact address for the destination
  • Special needs if applicable: walker, wheelchair, etc. Individuals in wheelchairs should be accompanied by an aide.
  • Return trip information if needed

Note: If the call goes to our voice-mail, please clearly leave all the information listed above. Someone will confirm receipt by phone as soon as possible.

If you do not receive a confirmation by phone or email within 24 hours of your call, please call again to be sure your ride is scheduled.

No Transportation Services Will Be Available on the Following Days:


New Year’s Day

Martin Luther King, Jr.

Presidents’ Day

Good Friday Friday

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Day After Thanksgiving

Christmas Day

Disclaimer: GetAbout staff and representatives may take photos and/or videos of passengers during their rides on GetAbout, which may be used for various publicity purposes (including the GetAbout website). If you are not willing to have any photos or videos of you used for these purposes, please notify [email protected].